Privacy Policy
The General Data Protection Regulation (GDPR)
This Privacy Policy has now been updated as of 22nd May 2018.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data
This Privacy Policy aims to give you information on how we collect and process your personal data.
The website, and any other means of collecting personal data are controlled by Westminster Incorporation Ltd francoisbouttier.co.uk, referred to as “we”, “us” or “our” throughout this Privacy Policy. We are the primary data controller for the purposes of this website and our registered office is Norney Grange, Shackleford, Godalming, Surrey, GU8 6AY, United Kingdom.
We are committed to being transparent about our privacy practices including how we use your personal information. As well as giving you more control over your Personal Data, we have created our privacy policy to explain our privacy practices at francoisbouttier.co.uk.
By navigating to www.francoisbouttier.co.uk website, by transacting, interacting and by registering an account, you are agreeing to the terms of this Privacy Policy.
What information do we collect?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to deliver the best service in responding to your customer requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
- Contact you about your account.
- Provide you customer service.
- Detect, prevent, mitigate and investigate fraudulent or illegal activities.
How do we protect personal information?
We implement a variety of security measures to maintain the safety of your personal information. In so doing we may disclose your personal information to authorised third party service providers who help us to provide our services such as: Payment providers to facilitate purchases
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep information confidential. When you place orders or access your personal information, we offer the use of a secure server.
All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted to be only accessed as stated above.
We do not disclose your personal information to third parties for marketing purposes.
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. Where a legal requirement obliges the retention of personal data for a specific minimum period, we will retain data for at least that period. When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under GDPR to minimise data we hold with what we do hold as personal data being kept proportionate
Cookie Policy
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
Do we disclose your information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include francoisbouttier.co.uk. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, francoisbouttier.co.uk only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. This includes imposing contractual obligations on service providers relating to data protection and only allowing the use of your data to provide services for francoisbouttier.co.uk and to yourself so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information.
You can submit the exercising of your rights request here. info@francoisboutttier.co.uk
Managing your Preferences
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping when a legal requirement.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies which you should read prior to interacting. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Your Rights
The introduction of GDPR allows you receiving more rights to your personal information.
These include:
The Right to
1. Access the personal information we hold about you. You can do this by submitting a subject access request by email, we will need to verify your request is from you before releasing any information and may refuse or require more information if we are unable to do this. You will receive a reply within 30 days of that request containing the personal information we hold on you once we are satisfied that the request is genuine.
2. To be informed about how we use your personal information at francoisbouttier.co.uk. This is included in this policy, if you have any further questions you can contact us by email at info@francoisbouttier.co.uk
3. To request your data to be deleted at any time. You can do this by emailing at info@francoisbouttier.co.uk, you may also unsubscribe where shown on any newsletter emailed by us, any data will be deleted. We do not market by post.
4. To stop direct marketing messages at any time. You can do this by selecting the ‘unsubscribe link on any marketing email or by contacting us by email at info@francoisbouttier.co.uk
5. To request the correction of inaccurate personal information we hold about you. You can do this by logging into your account and updating your details or contacting us directly by post at the address given below or email at info@francoisbouttier.co.uk
9. How To Contact Us
Email:
By Post:
Francois Bouttier Studio
5 Shirehall Plain
Holt
Norfolk NR25 6BG
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page, you will also be notified by email if an email subscriber.
This policy was last modified on May 22h 2018.
Questions and feedback
If you have a question about this Privacy Policy, please contact:
info@francoisbouttier.co.uk or Francois Bouttier Studio, 5 Shirehall Plain, Holt, Norfolk, NR25 6BG
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the data protection supervisory authority in the UK (www.ico.org.uk).
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
This Privacy Policy has now been updated as of 22nd May 2018.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data
This Privacy Policy aims to give you information on how we collect and process your personal data.
The website, and any other means of collecting personal data are controlled by Westminster Incorporation Ltd francoisbouttier.co.uk, referred to as “we”, “us” or “our” throughout this Privacy Policy. We are the primary data controller for the purposes of this website and our registered office is Norney Grange, Shackleford, Godalming, Surrey, GU8 6AY, United Kingdom.
We are committed to being transparent about our privacy practices including how we use your personal information. As well as giving you more control over your Personal Data, we have created our privacy policy to explain our privacy practices at francoisbouttier.co.uk.
By navigating to www.francoisbouttier.co.uk website, by transacting, interacting and by registering an account, you are agreeing to the terms of this Privacy Policy.
What information do we collect?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to deliver the best service in responding to your customer requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
- Contact you about your account.
- Provide you customer service.
- Detect, prevent, mitigate and investigate fraudulent or illegal activities.
How do we protect personal information?
We implement a variety of security measures to maintain the safety of your personal information. In so doing we may disclose your personal information to authorised third party service providers who help us to provide our services such as: Payment providers to facilitate purchases
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep information confidential. When you place orders or access your personal information, we offer the use of a secure server.
All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted to be only accessed as stated above.
We do not disclose your personal information to third parties for marketing purposes.
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. Where a legal requirement obliges the retention of personal data for a specific minimum period, we will retain data for at least that period. When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under GDPR to minimise data we hold with what we do hold as personal data being kept proportionate
Cookie Policy
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
Do we disclose your information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include francoisbouttier.co.uk. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, francoisbouttier.co.uk only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. This includes imposing contractual obligations on service providers relating to data protection and only allowing the use of your data to provide services for francoisbouttier.co.uk and to yourself so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information.
You can submit the exercising of your rights request here. info@francoisboutttier.co.uk
Managing your Preferences
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping when a legal requirement.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies which you should read prior to interacting. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Your Rights
The introduction of GDPR allows you receiving more rights to your personal information.
These include:
The Right to Access the personal information we hold about you. You can do this by submitting a subject access request by email, we will need to verify your request is from you before releasing any information and may refuse or require more information if we are unable to do this. You will receive a reply within 30 days of that request containing the personal information we hold on you once we are satisfied that the request is genuine.
The Right to be informed about how we use your personal information at francoisbouttier.co.uk. This is included in this policy, if you have any further questions you can contact us by email at info@francoisbouttier.co.uk
The right to request your data to be deleted at any time. You can do this by emailing at info@francoisbouttier.co.uk, you may also unsubscribe where shown on any newsletter emailed by us, any data will be deleted. We do not market by post.
The right to stop direct marketing messages at any time. You can do this by selecting the ‘unsubscribe link on any marketing email or by contacting us by email at info@francoisbouttier.co.uk
The right to request the correction of inaccurate personal information we hold about you. You can do this by logging into your account and updating your details or contacting us directly by post at the address given below or email at info@francoisbouttier.co.uk
9. How To Contact Us
Email Address
info@francoisbouttier.co.uk
By Post:
Francois Bouttier Studio
5 Shirehall Plain
Holt
Norfolk NR25 6BG
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page, you will also be notified by email if an email subscriber.
This policy was last modified on May 22nd 2018.
Questions and feedback
If you have a question about this Privacy Policy, please contact:
info@francoisbouttier.co.uk or Francois Bouttier Studio, 5 Shirehall Plain, Holt, Norfolk, NR25 6BG
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the data protection supervisory authority in the UK (www.ico.org.uk).
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.